Red Trouser Day (referred to as us or we) is a CIO registered with the Charity Commission, Registered Charity No. 1171208. We operate the website www.redtrouserday.com (the Website). These are the Terms and Conditions which govern each use you make of the donation payment services provided through the Website. These Terms and Conditions apply separately to each single donation that you make. Except as provided for in section 6, ‘Regular Donations’, and unless specified by you, they do not form a contract allowing for future or successive transactions to be set up. By confirming on the Website that you wish to make a donation you agree to be bound by these Terms and Conditions for that donation.

1. The Donation Services
We will use your donation at our discretion but within our stated charitable objectives.

All payments through the Website are to be made by payment card. We also accept donations by cheque. Cheques can be made payable to Red Trouser Day and sent to Bellefield House, 104 New London Road, Chelmsford, Essex, CM2 ORG. Please note that we do not accept payment by cash.

Once you confirm to us through the Website that you wish to proceed with your donation your transaction will be processed through our payment services provider, Stripe. By confirming that you wish to proceed with your donation you authorise Stripe to request funds from your credit or debit card provider. Stripe will only process your donation in pounds sterling, US dollars, Australian dollars and Euros.

2. Gift Aid
When you donate to us through our Website and confirm that you are a UK taxpayer in accordance with the requirements of the Gift Aid scheme as they apply from time to time, we can reclaim Gift Aid. It is your responsibility to ascertain whether you qualify for Gift Aid entitlement. If you have any doubts about your entitlement for Gift Aid we recommend you consult your own advisors or HMRC about any accounting, taxation or financial consequences of making a donation that may affect you. Further information on gift aid can be found at www.hmrc.gov.uk/individuals/giving/gift-aid.

3. Unauthorised Card Use
If you become aware of fraudulent use of your card, or if it is lost or stolen, you must notify your card provider.

4. Information From You
Before we can process a donation you must provide us with (i) your name, address and email address; and (ii) details of the credit or debit card that you wish to use to fund the donation. We will use this information to process your donation. It is your responsibility to ensure you have provided us with the correct information.

When you submit your payment details, these details will be transferred to our payment provider, Stripe, and your payment data will be collected and processed securely by them. You should make sure that you are aware of Stripe’s terms and conditions, which are different from our own, to ensure that you are comfortable with how they will process your personal data before you make a donation.

We won’t share your personal details with any other third party other than is set out in our Privacy Policy. Our Privacy Policy forms part of these Donation Payment Terms and Conditions and by agreeing to these Terms and Conditions you are also agreeing to the way we use and protect your personal information in line with our Privacy and Cookie Policy.

5. Refund Policy
If you make an error in your donation please contact us either by email at info@redtrouserday.com or by post at Red Trouser Day, Bellefield House, 104 New London Road, Chelmsford, Essex, CM2 ORG within 14 days and a full refund will be made to you.

6. Regular Donations
These Donation Payment Terms and Conditions will only apply to successive donations made through the Website where you have set up a regular donation. When you set up a regular donation you will be scheduling a series of donations to be made on the day of the month that you choose for the period of time you selected or until further notice. You agree that these Terms and Conditions will apply to each of the donations in that series.

By confirming that you wish to proceed with a regular donation you authorise our payment service provider Stripe to request funds from your credit or debit card on the day of each month that you set.

To cancel or change your regular donation, please contact info@redtrouserday.com for further information. If you need any further assistance with cancelling your regular donation please contact us at info@redtrouserday.com

7. General
We reserve the right to amend these Donation Payment Terms and Conditions at any time.

These Donation Payment Terms and Conditions are governed by English law and are subject to the exclusive jurisdiction of the English courts.

USES MADE OF THE INFORMATION
We use information held about you in the following ways:

  • To make it visible to other members of the website as requested by you (e.g. when you post information to a public area).
  • To transmit to traders trading on our site information relevant to a purchase that you wish to make.
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.

DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to any member of our charity. We may disclose your personal information to third parties:

  • If necessary to assist in policing good behaviour on the site.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Red Trouser Day, other users of the site, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

YOUR RIGHTS
You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by unchecking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at info@redtrouserday.com.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

ACCESS TO INFORMATION
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee to meet our costs in providing you with details of the information we hold about you.

CHANGES TO OUR PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

CONTACT
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@redtrouserday.com